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Featured

Exporting iCal Calendars

I am new to Booking.com and want to syncronise calendars with my website, Airbnb, & Trip advisor. Importing these calendars to Booking.com now works fine, but exporting does not work for any of these. All other site export and imports work perfectly.

To test this, I created a record my Booking.com calendar to say that we are "Closed for Bookings" and this has not flowed through to any of my calendars.

I am not comfortable going "live" until I know that this feature works flawlessly.

Can someone advise if this feature works correctly and consistently, or suggest what I may have done wrong or try differently

Many thanks

 


11
BrookAve

 

Hi Sheena,

 

its extremely flawed and unreliable without the use of a 3rd party service called a channel manager

 

examples :

nobeds

syncbnb

beds24

cloudbeds

 


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1
Sheena Morrison

Many thanks BrookAve...

Its a real pity that this feature is flawed, as it can give Hosts great confidence in their booking processes, and help avoid any double bookings.

It gives me doubts about about going "live" with my property :-(

Any other advice or comments on experiences from any other users would be appreciated

Kind Regards

1
Sheena Morrison

I've actually resolved this, now. I did not appreciate that there is an option within the Export Function to send "Closed & Booked" entries and I was set up to transfer on "Booked". Seems to be working for now, but will keep tabs on it.

Thanks for your feedback

11
BrookAve

Just remember its not real time sync, nor triggered by new bookings from the BdC side.

 

The way a CM works is its calendar governs and connects to the API gateway of each OTA ,and pulls current info , on a near instant basis.

 

When a booking is made on one OTA, it adds it to its calendar after checking for availability, and then pushes it to all other OTA calendars connected.

 

 

10
M Adamopoulou

Hi Sheena and welcome to the Partner Community.

BrookeAve is the best of the best!!!

His contribution in the Community is priceless...

I have synced my calendar but I only have one Studio so it’s easy to sync manually...Every time I get a reservation I manually sync my calendar...

As BrookeAve has suggested using a channel manager is the safest way.

 

Wish you a great start🌞

7
Isle of Wight …

Sheena, the Booking.com calendar sync is broken. Do not rely on it. Always manually block.

10
M Adamopoulou

Hi Isle,

 

I guess this issue is very difficult for partners to understand it!!!

 

Take care😀

6
michael beeston

Hi Guys...............Once again..........I never have a problem with it and in 4.5 years Never a fault..............maybe Lucky !!!

10
M Adamopoulou

Neither do I...but I always but always update my calendar the moment I receive reservations....

Lucky 🍀 lucky!!!

10
M Adamopoulou

Hi Michael,

I just wanted to ask you...with how many platforms are you connected???

Have a beautiful weekend 🥰

6
michael beeston

ONLY BDC........................it works wonders but I also receive a lot of private bookings....maybe as much as 30% private.....and yes I update immediately for bookings and cancelations as well.

6
michael beeston

I get asked to join Stayz and Airbnb ALL the time But find BDC the best so.................no probs.........I don't always agree with what BDC do but they are a HUGE accommodation site and it has worked very successfully for me.

Remember I ONLY use BDC  as a Website ...............I do the cleaning./invoicing/replies to guests/meet and greets/use my OWN credit card machine and don't use their discounts except for Genius.....less 10% MAX. !!!

If I ever have a problem (very very rare) then BDC have Always fixed the problem but if I was not a member of the BDC Forum...............they would not know who I am and what I do !!. I have a 10 score review for 4 years in a Row and BDC has never asked me "How do I achieve that Fantastic score"............They are a Monster Group with millions of bookings through Major Hotels World-wide and I believe we are just " small stuff to them" BUT hey ...150% Thank you for what this company through their website and advertising have done for me and my apartment at The Pinnacle.............well done and Thank you BDC.

10
M Adamopoulou

BDC Support Team is excellent...sometimes they even call me back to check that my problem has been solved...

 

Certainly BDC is a leader...their advertisement strategy in website and social media is very creative...

 

BDC has done the impossible possible for me too...

 

Take care⭐️

 

 

7
Isle of Wight …

You guys might think BDC is wonderful if you have only one or two properties .... get to more properties and you won't want to rely on just one booking channel and then you'll get the problems ....

Things like the iCal sync problem are easy to fix, but BDC will not even acknowledge the problem ....