We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



extranet not passwords, id login issue

please help out to reopen/ login to extranet 

hotel id ***

2 Replies


hello! this is a partner forum and not a customer support helpline. if you describe the issue you are facing other partners might be able to suggest a solution or you might want to call the booking.com helpline.

10 months ago
Community Admin

Hi SANDESH RESORT! Thanks for posting in the Community!


You can login to your Extranet using the following link: https://account.booking.com/sign-in?op_token=EgVvYXV0aCKDAQoUNlo3Mm9IT2QzNk5uN3prM3BpcmgSCWF1dGhvcml6ZRoaaHR0cHM6Ly9hZG1pbi5ib29raW5nLmNvbS8qPnsidXRtX21lZGl1bSI6ImZyb250ZW5kIiwidXRtX3NvdXJjZSI6ImV4dHJhbmV0X2xvZ2luX2Zvb3RlciJ9QgRjb2RlKis6AEIhChVleHRyYW5ldF9sb2dpbl9mb290ZXISCGZyb250ZW5kWMnulvAF

If you forgot your login credential, please click on "Having troubles to sign in?" and follow instructions. 

Good luck!


10 months ago