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General info

Hi all,



Please could you tell me guys how I supposed to change General Info details like Home address. Thank you all

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jaybeegee 2 years ago

Hi! You need to send a request to change the address - here are the steps off the help portal...


If you need to change your property’s address, this can easily be done by sending us a message. Just follow the steps below:

  1. Go to your extranet 'Inbox' tab and select ‘ messages’.
  2. Click on ‘Compose new message’ and choose Property details’ as the topic.
  3. Include your new address and the reason for the change*. Your request will be reviewed by our team and the change will be updated in the system.
  4. We’ll contact you within 2-5 days to let you know the change has been completed.