We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.

 

You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.

 

1

GM

WE RECIEVED CODE IN MAIL TODAY AND WE UPDATED.. BUT WE STILL NEED MORE INFORMATION . IF ANYONE CAN CALL ME DIRECT AT *** OR CELL ***

OR EMAIL ME WITH INFORMATION THAT HAVE PERSON PHONE NO OR DIRECT EMAIL..

PLEASE CONTACT MI ASAP..

THANKS

3 Replies
25 Views

8
Aaltje B.

Hi Chris, 

 

This is a forum for hosts, not the booking dot com team.

If you want their help, find the telephone number in your contact details in the extranet page.

Or under home / contact. 

Hope this helps.

Greetings,

Aaltje B. 

10 months ago
10
BrookAve

Hi Chris

 

Friendly reminder do not use all caps. This is considered shouting and not cool.

 

Next steps , click on Partner Help above, in there are first steps, by typical questions. 

 

Also confirm for us the status shown on Extranet home page, is it open/bookable.?

 

Your first steps with Booking.com

https://partner.booking.com/help/first-steps


Kind regards

 

Also provide link to the property please.

 

Click on my name to see how to guide

 

10 months ago