We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.

 

You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.

 

1

Got booked while my place is NOT online yet

Hallo people,

I am new to booking.com. I have just finished the process of listing my property. I am waiting for my CODE so they can verify my adress to put the listing ONLINE..

I just got an email that I have a booking for the listing. I am in shock because the lsiting is not suppose to be online YET and when I go to the reservations TAB in my profile I see no reservations. I cant see any information of the booking that they mail claims  I got...

 

Can anyone help me with this?

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2 Replies
31 Views

10
BrookAve

 

Hi Yellow sun

 

That sounds a lot of spam email , a fake email claiming to be a booking 

Can you take a picture of the top of the email where it sounds the sender and the first few lines.

 

Booking emails for new reservations look like this all the time, so if it differs it is most definitely fake.

 

The summary view of an email template for a genuine booking will look something like this.

 

new reservation email example

 

Kind Regards

 

 

 

 

10 months ago