Guest booked at lower rate than what I have posted.
Hello - I have sent a message to Booking as well, but the guest is pressing for a response on this ASAP so thought I might be able to get help here. ALERT: I am a booking.com newbie.
The guest sent me a screen shot of their booking and the total is almost $100 less than it should be. The amount is showing correct on my end so something got lost in translation. I checked exchange rates and the Singapore dollar has not fluctuated enough to cause this much of a difference.
Anyone else experience something like this?