The guest has booked a period when my family will occupy the property. the host also did not pay. How do I cancel?

Hi Ivani Popic

Simply click on the reservation, send them a message explaining its already booked.

Say you will kick off the cancellation,  then click on cancel on right pane.

Guest will get an email to confirm

Kind Regards

Note:: adding your property link to your partner profile helps other partners help and advise you.

https://partner.booking.com/en-gb/community/tips-tricks-more/how-why-ad…

Dear Ivani Popic! Thanks for posting in the Community!

If you won't be able to accommodate this guest, please contact our Customer support department to the number below:

https://partner.booking.com/en-us/help/where-you-can-reach-us

They will be able to assist you.

Best regards!