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The guest has booked a period when my family will occupy the property. the host also did not pay. How do I cancel?
The guest has booked a period when my family will occupy the property. the host also did not pay. How do I cancel?
The guest has booked a period when my family will occupy the property. the host also did not pay. How do I cancel?
Hi Ivani Popic
Simply click on the reservation, send them a message explaining its already booked.
Say you will kick off the cancellation, then click on cancel on right pane.
Guest will get an email to confirm
Kind Regards
Note:: adding your property link to your partner profile helps other partners help and advise you.
https://partner.booking.com/en-gb/community/tips-tricks-more/how-why-ad…
Dear Ivani Popic! Thanks for posting in the Community!
If you won't be able to accommodate this guest, please contact our Customer support department to the number below:
https://partner.booking.com/en-us/help/where-you-can-reach-us
They will be able to assist you.
Best regards!