The guest has booked a period when my family will occupy the property. the host also did not pay. How do I cancel?

BrookAve

Simply click on the reservation, send them a message explaining its already booked.

Say you will kick off the cancellation, then click on cancel on right pane.

Guest will get an email to confirm

Kind Regards

Note:: adding your property link to your partner profile helps other partners help and advise you.

Community Admin

Dear Ivani Popic! Thanks for posting in the Community!

If you won't be able to accommodate this guest, please contact our Customer support department to the number below:

They will be able to assist you.

Best regards!