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1

Hello, i am a new listing. I didn't know i should have marked my May 2021 bookings as 'No Show' since the guests did not show up. Now i have been invoiced for the commissions on those bookings. How do i notify Booking.com that the guests did not show up

Is there an email address i can send a message to explain the situation? or is there a phone number i can call to clarify the matter? Please help. 

Thanks

Emmanuel


11
BrookAve

 

simply message them the references and note no shows and not prepaid.

 

 

Account related enquiries should not be posted here ,instead open a case by message Partner Support, then phone call to follow up after its logged.

 

See below How to

 

 

 


If needed, Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.

 

Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.
  8.  

    *** public main lines via Where you can reach us

     

     


    how to contact partner support via private assigned number in inbox