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Help needed with possible Duplicate Posting

My property is wrongly posted with a duplicate entry.

 

Please help rectify.

Name of Property : VIRAMMA RESORT, SILIGURI, INDIA.

Thanks,

 

Kuunal Malhotra

4 Replies

7
pibomarco

Contact booking.com support via extranet.

1 year ago
1
Mail

Thanks pibomarco, got an inbox from them, hope this works out.

1 year ago
1
Chris220252

Same for me, double booked told it was my fault, given no help and financial cost mine. It was definitely not my fault but no hope of an admission of their system's guilt. Can be easily rectified if given the same option to reject a booking before final confirmation as in AirBNB.

1 year ago
7
pibomarco

If you were overbooked it was your fault. Get yourself a channel manager if you are using more booking portals. You can not compare AirBnB to Booking.com.

1 year ago