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Help with platform configurations

Hi everyone!

I'm kind of new using the platform. I have received a couple of reservations already but these have arrived directly, booking has never sent any information beforehand (for me to accept them or not). Is there a way to activate this?

Another question: The system tells me anticipated payments are paused for now. Anyone has the same issue?



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BrookAve 1 year ago




No there is no manual confirm, everything is auto based on how open you leave your calendar availability.


Next Action phone Parrtner Support




Message or Call BdC PartnerSupport

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘ messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.



Kind regards