We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



Hotel not live

I have received email regarding my listing got live, but when I checked it was still not live and was not listed on booking.com. 

2 Replies

Aaltje B.

Hi Puneet


It should be live soon, otherwise contact the BDC team by phone, look for details in the extranet. 

Hope you get it solved soon. 


Aaltje B. 

9 months ago
M Adamopoulou

Please share your property link so can Partners assist you.


9 months ago