1
Answered

How can I charge additional customer

Hello, I would like to ask how can I charge additional customer? When for example I have 2 people in my apartment and after 2 days they want to bring a friend, how can I charge extra persons?
Thanks in advance

3 Replies
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8
Leandri Klopper

Hello there,

I've actually heard this question before and I asked Booking.com about it.

The suggestion was to charge the person at the property itself. It's much easier, and it's not dishonest in Booking.com's eyes. If they had contacted you before their arrival and asked to add another person, then it's something that you could have added to the booking (and booking.com would take commission for it).

Charge a Daily visitor fee.

Hope this helps!

2 years ago
1
Georgekikas

In my statements i say that for children an additional cost of 10 euros per night will be charged. How can i impose this in my daily charges ?

1 year ago
8
Leandri Klopper

Hey Georgekikas ,

What do you mean add it to your daily charges?

Perhaps play around in Property -> Policies -> Children and extra beds. See if you can add it there.

Best of luck!

1 year ago