How can I find phone number of my guests?


How can I find phone number of my guests, I want to ask them when they will check-in, check-out, what they need... ?

Best regards.



Hi Maxime Lamouret


  • You have to enable it in Policies as a requirement.  
  • It is strongly reccomended you do so along with their address.  
  • This helps combat time wasters , and fake bookings.  
  • Also ideally enable prepayment.


Otherwise open the reservation details page and use the message window at bottom.


Kind regards, Be Safe, Be Well


Maxime Lamouret

Hello !

It's already enable in Policies but I can't find the phone number in details reservation page.

Best regards.a