Use our data-driven guide to capture late-season demand.

m
1

How can I find phone number of my guests?

Hello,

How can I find phone number of my guests, I want to ask them when they will check-in, check-out, what they need... ?

Best regards.


Profile picture for user barry.reilly.winnov.net b
11
BrookAve 2 years ago

 

Hi Maxime Lamouret

 

  • You have to enable it in Policies as a requirement.  
  • It is strongly reccomended you do so along with their address.  
  • This helps combat time wasters , and fake bookings.  
  • Also ideally enable prepayment.

 

Otherwise open the reservation details page and use the message window at bottom.

 

Kind regards, Be Safe, Be Well

 

m
1
Maxime Lamouret 2 years ago

Hello !

It's already enable in Policies but I can't find the phone number in details reservation page.

Best regards.a

Profile picture for user barry.reilly.winnov.net b
11
BrookAve 2 years ago

 

Hi Maxime Lamouret

 

Its below their name on the details page - click on - Show Phone number