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1
Lucien MAZIK
#Engagement

How can I refuse a booking

I just received a booking for July 2022, a periopd that I had no time to prepare in the calendar (I am new on Booking and it takes time to learn how it works). I cannot accept this guest. How can I refuse it (he still did not pay Booking)? Thank you.

11
BrookAve

 

Contact guest first, offer alternative dates, direct special offer, be creative,

 

Else contact Partner Support directly,  and possibly pay relocation costs 

 

 

 

Reminder: Never post action requests, will never be seen nor actioned.

If needed, Simply report to BdC Partner Support , see below 3 methods.

 

Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’. 
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

  8.  

    *** public main lines via Where you can reach us  

  9. How & Why Add your Listing to your Partner Community Profile

  10. how to contact partner support via private assigned number in inbox

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