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How can I suspend my account while I am away?

Hello,

I am new to Booking.com. I will be traveling in Africa for a couple of weeks and will have limited access to WiFi, so I'd like to pause my listing so no one books while I'm away (I also have my Costa Rica condo listed on Airbnb, so it's important that I coordinate the calendars and I don't want to potentially end up with overlapping bookings).  I don't see any information on how to do this (Airbnb does have this feature).  Anyone know whether Booking.com offers a means to temporarily pause the listing?

 

Thanks in advance.

 

Alan 

5 Replies
845 Views

5
Wightgal

Open your BDc calendar and set your rooms to 0 for the days you don't want bookings.

2 years ago
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Alan Ryan

Thanks. I know how to block dates ... what I'm trying to do is suspend my account for a couple weeks while I'm traveling and won't be able to view my bookings. I also have my place listed on Airbnb, and don't want to get into trouble with double bookings and things. I was hoping I could just suspend booking.com for a couple of weeks while I'm gone, and then resume my listing when I return. That way I don't have to stress out about trying to find Wi-Fi in Africa.

2 years ago
5
Wightgal

Ahh..I see. I don't think you can do that via the Extranet. However I can see how useful it would be if one could. Give BDc a call, maybe they can do something from their end.

2 years ago
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Nicki

Hi Alan did you work out how to do this? I'm going to be in the same situation visiting SA. Thanks Nicki

1 year ago
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Alan Ryan

Hi Nicki,

There wasn't a way to do this easily online but I contacted customer service and they suspended my account for me. When I returned from my trip to Africa, I was able to just reactive my account online and got it going again. Hope this helps!

+1
1 year ago