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How to cancel a booking?

Dear Sirs,

I have got a new booking on 05/07/2018 with 

Booking confirmation — xxx
IATA/TIDS: xxx

They are 6 people. I do not have a place for six people. I have only two rooms and it is full for 13/07/2018 so please help me to cancel this booking.

Chin Thapa

Ganesh Home Stay

2 Replies
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4
Angela @Promhills

You need to contact booking.com via your extranet or telephone. This forum is other property owners who can not help you to cancel a reservation - booking.com customer service will need to do this

2 years ago