Introducing your guide to a stronger summer season

We’re sharing data-backed insights about travellers searching and booking on our platform, and solutions to help you meet these travellers’ unique needs. Find out how you can leverage these insights to attract new demand.

Get started


How to cancel a double booking

I recently joined and for some reason there are two listings (same address) and now I have two bookings for this week-end one on the one listing and one on the other. I need to cancel one but can't phone you or get hold of someone to assist.




Do not post account nor action requests,  Partner Support will never see these posts.

No action will be taken.




Message or Call BdC PartnerSupport

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘ messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.



Kind regards