1
Ben Prinsloo

How to cancel a double booking

I recently joined booking.com and for some reason there are two listings (same address) and now I have two bookings for this week-end one on the one listing and one on the other. I need to cancel one but can't phone you or get hold of someone to assist.

11
BrookAve

 

 

Do not post account nor action requests,  Partner Support will never see these posts.

No action will be taken.

 

 

 

Message or Call BdC PartnerSupport

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’. 
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

 

 

Kind regards