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How to change big fail in descrption of my property?

Hi partner,

I just join Booking. Now I have big mistake in property description.

I have studio apartment and in description is noted that my property have separate sleeping room and separate living room. Given that my property is studio apartment, there is only one room and just a separate bathroom, so in my page I have mistake which can be point of misunderstanding for guests.

I tried to change this in many ways but I cant figure out how to do this.

Can you help me please?

Thank you in advance.

8 Replies
50 Views

10
M Adamopoulou

Hi Dean,

Welcome to the Partner Community.

 I also have an open Studio...

In your Property tab under Facilities & Services there is a Building information...there you have to state total number of rooms... 1.

Hope this helps you.

If you cannot fix it maybe you should call your BDC local office for more support.

Wish you great guests.

+2
2 months ago
10
BrookAve

 

Hi Dejan Veljkovic

 

As Maria stated above, the main description is actually based on the features, facilites and services you enable.

This then in turn is computer generated into a description.

 

One exception is the Fine Print area, you can submit content for it under the property menu.

 

 


Kind regards

.

BdC Support : Extranet - Location of Partner Only Phone number and Message methods

Would love to see you property listing, but it is missing from your partner profile, please take a moment to add it. It can in many topics help us help you more efficiently.

How & Why Add your Listing to your Partner Community Profile

 

+3
2 months ago
1
Dejan Veljkovic

Hello Maria and Brook,

thank you for your kindly help. I had problem with finding of desired commands, but only because I used Booking in my local language (Serbian). But when I change language in English, everything was very easy. Now I will continue to use Booking in English language, first of all because is easier and second, I noticed that there is more options in English language.

I done like Maria said, I changed nr. of rooms in one, but nothing was change in my page. I even log off/log in again but I supposed it must pass some time changes to be visible. 

I tried to add my property listing in partner profile but I am not sure am I done this good. Please tell me is it my property listing now visible to you?

Thank you one more time for both of you :)

 

+1
2 months ago
10
M Adamopoulou

Hi Dejan,

No your listing states that there is a separate bedroom...

Maybe you can try something else...

In your Property tab scroll down to findView Description ....there you can ask for a change in description in bullets...

Request to delete separate bedroom and living room and maybe request to state Studio instead of apartment....maybe that confuses the system....just a thought...

Wish you luck and remember beginnings are always difficult...

+1
2 months ago
10
BrookAve

 

Hi Dejan, 

 

Yes the  - See Their Property - is now showing , thanks

profile

 

Interesting to know different language triggers different options or less for some regions .

+1
2 months ago
10
M Adamopoulou

Barry, the Property is now showing but the description is not the one that Dejan requests.

It states an apartment studio with separate bedroom and living room...

That’s what I see...

+1
2 months ago
1
Dejan Veljkovic

I ask them in bullet to fix my problem. Now I wait to see what will happening.

Thank you for words of encouragement. )

+1
2 months ago
10
M Adamopoulou

Massive pleasure...

It will take some days...

Keep well.

+2
2 months ago