We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



How to change payment procedure

How to change payment procedure for my guests

2 Replies

Leandri Klopper

Hi there,

You will need to set up the Payment methods using the Policies tab under the Property tab.

You can select if you take card or cash only. And then you can add a Fine Print under View your Descriptions where you can give more information.

Like "Hi we are located high on top of a mountain so we have no signal, therefore we only accept cash".

Hope this helps!

2 years ago