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How to deal with Overbooking
I responded immediately to an overbooking advising the guest but they have not responded.
The booking is for tomorrow. What do I do?
All reservations give a contact number - you should phone them as you cannot cancel the booking yourself. It is always best to also contact Booking.com to see if they can assist with moving guest to cause minimal disruptions etc to guest.
Hie Pat. How do I contact Booking. Com?
Check this out ... https://partnerhelp.booking.com/hc/en-us/sections/202937405-Contact-usHope it helps you...
Thank you so much. I managed to send a message.
Glad you came right and wishing you all the best with your bookings
Thats great news.
Wish you happy days...