Use our data-driven guide to capture late-season demand.

r
1

HOW DO I CANCEL GENIUS - HELP!!!!!

Help! I accidentally joined the genius program, how do I get out, I thought I was just browsing the information, and I cannot find anyway to contact booking.com or an email address.


Profile picture for user jamesbonello.gmail.com j
7
jaybeegee 3 years ago

on the portal go to Opportunties > Genuis Programme > Quit Genius Programme

p
1
Purple Haze Ec… 2 years ago

I see this question hasn't been answered yet. Having the same problem. The solution given by jaybeegee above doesn't work. I see no "Quit Genius Programme" button.

Profile picture for user Community Admin c
B.
Community Admin 2 years ago

Dear Purple Haze Eco Lodge thank you for posting in the community! If under Genuis Programme you do not have the option to Quit Genius Programme (is with small red letters) then you will need to contact our support team in order to assist you further. 

Best of Luck!

p
1
Purple Haze Ec… 2 years ago

Thanks Community Admin. I did not see any option to cancel my Genius Programme after n hour of searching. It seems that some of us get the cancel button and some of us not, which is interesting. I have had people explain exactly what to do, but that button simply isn't there they way describe it.

 

I contacted Booking.com via the internal inbox and hope they will be able to help me. If not I will try again on the forums

w
1
Wathne Camping 1 year ago

Hi ! I have the same problem and can't find any way to quit this program ! HELP ?

Profile picture for user jamesbonello.gmail.com j
7
jaybeegee 1 year ago

hi!

To quit the programme here are the two options:

Option 1- on the bdc admin portal go to Opportunties > Genuis Programme > Quit Genius Programme

Option 2 - If under Genuis Programme you do not have the option to Quit Genius Programme (is with small red letters) then you will need to contact Booking.com support team in order to assist you further.