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HOW DO I CANCEL GENIUS - HELP!!!!!

Help! I accidentally joined the genius program, how do I get out, I thought I was just browsing the information, and I cannot find anyway to contact booking.com or an email address.

6 Replies
1051 Views

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jaybeegee

on the portal go to Opportunties > Genuis Programme > Quit Genius Programme

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1 year ago
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Purple Haze Ec…

I see this question hasn't been answered yet. Having the same problem. The solution given by jaybeegee above doesn't work. I see no "Quit Genius Programme" button.

8 months ago
B.
Community Admin

Dear Purple Haze Eco Lodge thank you for posting in the community! If under Genuis Programme you do not have the option to Quit Genius Programme (is with small red letters) then you will need to contact our support team in order to assist you further. 

Best of Luck!

8 months ago
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Purple Haze Ec…

Thanks Community Admin. I did not see any option to cancel my Genius Programme after n hour of searching. It seems that some of us get the cancel button and some of us not, which is interesting. I have had people explain exactly what to do, but that button simply isn't there they way describe it.

 

I contacted Booking.com via the internal inbox and hope they will be able to help me. If not I will try again on the forums

8 months ago