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How do I increase the number of rooms on my property?

I built a new room on my property. However, I cannot update the number of rooms on my property from 3 to 4 using the booking interface. An error message appears saying that there are reservations in the future. If this is to prevent this change, I will have to pause the ad because I always have reservations. I would like to open a support ticket or something so that booking technicians can change the number of rooms from 3 to 4. How can I open this ticket?  



Hi Antonio Magno Lima Espeschit


Do not post account nor action requests,  PartnerSupport will never see these posts.


No action will be taken, contact Partner Support directly.


If invoice related use the dispute feature on reservation statements page or message Partner support 


Message or Call BdC PartnerSupport

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘ messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.



Kind regards