We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



How to do insert our room rates to evry room category

Dear Partners,

Good morning.

We just joined Booking.Com , I'm having a problem to put our room rate for every room category in the system.

How to put the allotment of room in the system?

I hope you can help me as soon as possible.

This is my contact no.06-2644440, my name is Imelda

Thank you.


Best regards,



1 Replies

Leandri Klopper

Hi Imelda (stunning name),

Welcome to the Forum!

When you say Room Category.. what does that mean? Perhaps check out your rates page to see if something there is what you are looking for:

Log in to the Extranet - Rates and Availability.

If not, Booking.com has amazing staff in their call centres, perhaps give them a call so someone can walk you through it. Rates is not something you want to get wrong on Booking.com. You can reach them this way:

How do I contact Booking.com?

Where you can reach us

Best of luck!

1 year ago