How do you handle non-communicative guests?
I have my first booking on Bookings.com and i have reached out to my client via a message asking her to please confirm her arrival time so that i can ensure I'll be there to welcome her and do the key hand over.
She is due tomorrow and she still has not communicated back with me. I have a business to run, two kids who i have to pick up from school and meetings to attend and it is imperative that the client gets back to me in so that i can ensure key hand over is flawless.
I'm worried she will grade me as a poor host because i might not be able to be there for key handover because she hasn't confirmed. What do i do in this instance?