We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



How to go live on booking.com after my villa was closed

As my villa was closed or not bookable from past 2 months as I was asked to pay the commission for receiving guests. But I never received guests so I had to dispute the invoice and got the commission cancelled .and my property is not verified,how can I verify it and go live in order to receive guests

2 Replies

M Adamopoulou

Hi Rajathkushalappauj and welcome to the forum.
This is a space to chat and advise with other Booking.com partners. It sounds like your issue would be best resolved from one of booking.com support teams. You can reach out to them via your Extranet Inbox tab and message them your issue.
Hope I’ve been of help.

2 years ago

Please hapl me my property buknari homestay was closed I want open by you what l can wark on booking com what can l do ? Please halp me

1 year ago