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I can not found my holtel on Booking

I called to number phone 84 2839113451 but can not connect to support speaking Vietnamese. My problem, why I can not found my holtel on Booking, my hotel is: Muong Lo Hotel (Khách sạn Mường Lò). I registered again, but Booking said: Register Your recent for "Muong Lo Hotel" are identical to one another accommodation available on the Booking.com system and will not be accepted.

But why I can not found Hotel Muong Lo on Booking, it has the address at Nghia Lo, Yen Bai, Viet Nam, I find with keyword is Nghia Lo, result display all hotel at Nghia Lo, but my Hotel not found

Thanks

1 Replies
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10
BrookAve

 

Hi

You will need to keep ringing them and ask to escalate it to someone who can help.

Do not take no for an answer.

 


How To Contact Booking.com:

 

If  urgent,  call the dedicated phone number* found in your extranet Inboxtab.

For more general info you can contact one of our main lines for help.

 

Got a specific financial question?

Call the dedicated  phone number* found in the ‘Financial Overview’ section of the ‘Finance’ tab in your extranet.

Please note that our finance team is available during business hours, Monday to Friday only.

8 months ago