We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.

 

You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.

 

1
Answered

I live in different Country than location of property which Im renting

Hi guys,

 

I live in a different Country than location of property which I'm renting - I live in Ireland while property which Im renting out is in Poland. How can I change settings so my living and billing address is in Ireland ?

3 Replies
35 Views

10
M Adamopoulou

Hi! Dajzeta and welcome to the forum. I think it’s better to call booking.com or send them a message request through your extranet inbox.

1 year ago
10
M Adamopoulou

Hi! Dajzeta I found this thread and I thought it might help you:

How can I change my contact details?

  • Updated 4 minutes ago

It’s important to keep all of your details up to date. You can check and update these by following the below steps:

  1. Click on the ‘Account’ icon in the extranet, then select ‘Contacts’.
  2. Select ‘Edit’ to change any of the existing details.
  3. Remember to click ‘Save’ at the bottom of the page.

Hope I have been of help.

1 year ago
1
Lucie Wolfova

Hi Dajzeta,

By coincident I am dealing with the same topic for the past 2 days. I called Booking and the agent told me that I would have to have the account created in the same country where the property would be located (in your case Poland). The reason is you will have to follow the local tax payments (differs from country to country) and it will be calculated based on the rent income you will have from Polish property, reflected in your Polish bank account. 

On the other side I am not really sure how this is going to work. Does it mean that I will have to travel to other country to set-up new bank account? Will I have an access to bank account abroad? I am just at the beginning of this search.

If there is anyone who has the property in other country then he/she lives and can share the best practice we would very appreaciate your advice. 

Thank you. Lucie.

10 months ago