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i need to cancel urgently a reservation arriving Monday, please can somebody help ,
they have already paid by credit card and they want to know how to receive a refund,
thank you
they have already paid by credit card and they want to know how to receive a refund,
thank you
Dear Partner have a look at this link.
Its better that guest requests a cancellation so you don’t have to pay commission....
In your reservation tab at the end of the page there’s a Cancellation button.
https://partner.booking.com/en-gb/help/reservations/can-i-cancel-reservation
Wish you all the best.
thanks i will try, all the best Peter
Massive pleasure Peter.
Wish you luck.