i need to cancel urgently a reservation arriving Monday, please can somebody help ,

they have already paid by credit card and they want to know how to receive a refund,

thank you

M Adamopoulou

Dear Partner have a look at this link.

Its better that guest requests a cancellation so you don’t have to pay commission....

In your reservation tab at the end of the page there’s a Cancellation button.

Wish you all the best.

portugalmanderlay

thanks i will try, all the best Peter

M Adamopoulou

Massive pleasure Peter.

Wish you luck.