I need to contact my guest

Hi im new in Booking and i to contact my guest because of i sent her some messages and she never replied. is there any way i can get her phone number??




Hi Julio


Yes for future bookings in Extranet , go to Policies under Property .


In the section on Guest Info, enable both the Guest Phone and address is required.

This will also help deal with fake bookings, time wasters, no shows etc.


As for an existing booking, if not enabled, then try message or phone  BdC Support  to see if they can see a phone number on the guest profile, and contact them on your behalf.




Kind Regards


PS: your partner profile is missing your property listing link, please add it

How & Why Add your Listing to your Partner Community Profile


Contact BdC- Location of Partner Only Phone number and Message methods