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Illegal listing of my property

my property is listed under a different name by somebody else and despite chasing booking.com via the extranet inbox to have it removed I seem to get a scripted message everytime I follow up:

"We have forwarded your message to a specialist on this topic. They generally respond within 2 days. Nothing else is needed from you in the meantime."

 

Awful experience, anybody else have had this experience? any advice?

2 Replies
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10
BrookAve

Contact us

For more general info you can contact one of our main lines for help.

 

Depending on how long ago it was, simply wait, then after 4 days retry phone.

 

In mean time see what document you have to prove it is your property.

+1
2 months ago