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Illegal listing of my property
my property is listed under a different name by somebody else and despite chasing booking.com via the extranet inbox to have it removed I seem to get a scripted message everytime I follow up:
"We have forwarded your message to a specialist on this topic. They generally respond within 2 days. Nothing else is needed from you in the meantime."
Awful experience, anybody else have had this experience? any advice?
Contact us
For more general info you can contact one of our main lines for help.
Depending on how long ago it was, simply wait, then after 4 days retry phone.
In mean time see what document you have to prove it is your property.
Hello Mehrdad Fatemi! Welcome to the Partner Community. Sorry to hear about this. As BrookAve mentioned contacting support is the best thing to do.