1

invoice

Guest never showed up  and nor did I receive any form of payment.  How I been blocked from my account  how do i get this resolved 


9
Sharonpowney

You have posted this on the partner forum so we are not able to resolve this situation.  If a guest do not show up you need to mark them as 'No show' then you don't get charged commission.  If you need to contact booking.com help team use the Inbox icon on Extranet.