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It looks like there’s something wrong with the pin on the map. Double-check it and try again.

Hi there, we are trying to list our place on but keep getting the following message "It looks like there’s something wrong with the pin on the map. Double-check it and try again."

I have double and triple checked and I have set it in the correct place but it just does not accept it - please help!

M Adamopoulou

Hello Wendy and welcome to the Partner Community.

In the past I had similar problem.

The best solution is to find your coordinates through Google maps and send them to through your Extranet inbox.  Your pin then will be fixed in the right spot.


Wish you all the luck and have a great start!!!

Wendy De Bruyn

Hi M,  thank you so much for the advice! I'm just not sure what you mean by "send them to through your Extranet inbox"

Do I email them the listing coordinates and wait for them to apply it?

Or do I load the coordinates myself?

M Adamopoulou

Hi Wendy!!!

Yes you have to e-mail your coordinates and wait for BDC to find the exact spot on the map.

It will take some time so you might also have to call them after a while.

Wish you all the best...


Hi Wendy, I have the same problems. Has it solved? 

If you don't mind me asking, what type of property you were registering?