location confirmation


i should have received the location confirmation letter in 14th of April but did not get it. Can you help me?

how can i geti it in another way?



Hi Elżbieta Wójcik


Unfortunately all you can do is :

  • Wait longer
  • Message booking support on topic 
  • Phone support team


I would go with option 2 today then after 2-3 days try ring them.


When exactly did you sign up. date?

Elżbieta Wójcik

I signed up date in the 27th of March 2020. Booking declared the delivery of the letter with confirmation code till the 14th of March 2020... :-(


Hello Elżbieta Wójcik! Thanks for posting in the Community. I'm sorry, but you have to contact support, because we can't help you with this question here.