I received an email on 5 October saying that a "location verification" has to be done, which will take 10 days. During this time payouts are suspended and my property will be unbookable. Its now gone 17 days and nothing has been done about the location verification. It's almost month end - bills for the property are going to be due soon. No payouts have been received from booking.com. I have phoned on numerous occasions and consultants at booking.com say there is nothing they can do as it is the location verification dept that has to get this done. They can't give me a contact number for the verification dept either and they say I will just have to wait. This is ridiculous. How do I get this location verification done urgently?