We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



Location verification

Hi booking.com,

I have an inquiries about the location verification. I already registered with booking.com then i got message from booking.com that they will send Unique Code to our address. But the problem here is, this property don't have mailbox and this unit is Hotel Room. I just get approval from the Management to manage this property on be half of them. So before this, this room was run under the Hotel but now i managed by myself without through hotel. So its very difficult since the room don't have the mailbox to receive the letter code. 

If your team can help me by do virtual verification, its is ok?

So we can make an appointment for the virtual verification.

Your cooperation much appreciated. If you have any inquiries, please contact *** (Mr Faisal) at anytime.


Thank you.



Ahmad Faisal Mohd Fauzi

1 Replies