Location Verification and payout blocked
Please can someone help me regarding our account. I'm desperately trying to get the property verified.
They let the bookings go ahead then once we had sold the whole of summer they have closed the property due to location Verification which we were unaware of. 3 of the guests have stayed and left amazing reviews but booking.com won't pay out out for them until it is verified. I've called, messaged but got nowhere no code turns up when we request this either, I'm at a loss on what to do and I really need the money to pay my mortgage on the property.
Is there any advice anyone can help with this. It's been going on 3 months.