Hi, how can I confirm the location if this is my secondary place and my main residence is in another country. There is currently nobody at the rental place and
I have not received the letter confirming my address. It was mailed on March 18. Please mail another letter asap or advise of what I should do next. Thank you
Dear Margarita,
When this happens, I call BDC partner support line and tell them to contact the guest themselves.
If they do not show up until our check-in deadline, I charge them for the whole reservation (a no show).
That's how I proceed and that's how I recommend you to do it.
Best of luck,
Zsolt - www.thuild.com