I have recently started up my account. I’ve registered and started receiving bookings. So far so good. But now other guests are calling me that I haven’t received booking information about. Turns out there’s a listing with a very similar name as mine and at the exact same address with pictures from my listing. My phone number appears when wanting to contact this other listing but the problem is that it isn’t me who has created this other listing. So either booking.com has made a mistake or someone else has created a listing similar to mine and is getting the booking information and gets the money that the guest pay.
I have been trying to get help from booking.com but with no success. No I’ve been forced to close down my own listing do to double bookings.