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Mobile App

Greetings, I downloand the app application in my phone, but I cannot log in.  However, I'm able to log in from the computer. 

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BrookAve 1 year ago


Welcome to the Partner Only  Forum, addressing only us not BdC support team.

Posting an action request  will not result in any action at all, here.


Hi Reimond 


You need to share full details of what happens. Please do not be so vague.



You must phone BdC Partner Support, as per the visual guide below or the short version here:



Call BdC PartnerSupport

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘ messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.






Kind Regards,

Be Safe, Be Well


Dedicated Partner Contact Options - Visual Guide


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