Hello Ashley Sedon! Thank you for posting in the Community! Unfortunately, at this time there is no Live Chat available for partners. The service is only provided to guests.
In the link below you will find all the possible ways that you can use to get in contact with us:
Hi, how can I confirm the location if this is my secondary place and my main residence is in another country. There is currently nobody at the rental place and
I have not received the letter confirming my address. It was mailed on March 18. Please mail another letter asap or advise of what I should do next. Thank you
Hello Ashley Sedon! Thank you for posting in the Community! Unfortunately, at this time there is no Live Chat available for partners. The service is only provided to guests.
In the link below you will find all the possible ways that you can use to get in contact with us:
https://partner.booking.com/en-gb/help/support-contact/how-do-i-contact-bookingcom
Best of luck!