My account is closed, because booking .com is charging me an invoice of a guest name *** *** , has booked and arrived on my property and says that nobody was at he reception, and that is incorrect because I live on the same property.
No body came and nobody contact me.
After that guest I have booked 3 diffrent guest with no problem and how come my first guest says that have booked for 4 adult for 4 night ?
I need someone to help me urgent, because my account I think was hacked.
Im not making any payment before I get the corect information and proof what is going on.
Pls send me a hour and contact number so I can speak to someone.
This is urgent and Im very dissapointed.
Mrs Barret Omira