My guests will pay in cash, how will Booking.com charge commission?


I just opened my guest house recently and having hard time understanding how will booking.com charge their commission. I don't remember inputting my bank account info. Did I miss something that I should do?





By default if you have done no payment settings, the guest pays you directly on arrival.


Then BdC  will send you via extranet, an invoice. You can either setup direct debit or use the bank info provided to add them as a PAYEE on your bank account to make payment.






Do not post account nor action requests,  PartnerSupport will never see these posts.

No action will be taken.





Message or Call BdC PartnerSupport

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.



Kind regards


 Mohammed Muqarmea

dont forget to come back and confirm your country and if they let you pay by card over the phone to Partner Support. thanks