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1

my new accommodation is not available

Booking.com tells me that my ad is online now and open for booking.

When I run a search for the dates, my ad comes up but it says that it can not be booked via booking.com

????? Please enlighten me!


9
Sharonpowney

Have you checked you do have everything set to be able to book?  In Extranet go into Rates, Calendar - use List view.  Dates should be in Green if available.  If not look at if Open, rooms available, Rates set.  You can use a Bulk edit to update if needed.

You have posted this on the partner forum so we cannot help further as we cannot see your setup.  If needed contact booking.com help team using Inbox icon on Extranet or give them a call see link for local phone numbers. 

https://partner.booking.com/en-us/help/where-you-can-reach-us