We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



my property isnt live yet

hello just uploaded all the info but pulse app says network failed when i m about to press step 3 also my property cant be traced yet

1 Replies

Jessie & Jay (…

Hello Antoniou,

This is the partner forum where other hosts help each other. For your difficulty I would suggest you contact Booking.com (BDC) support. From the Extranet (admin.booking.com) log in and go to the "Inbox", then select "Booking.com Messages" on the right side of the screen will be the local phone number for you to contact support.

Hope you get it sorted out soon.

Jay & Jessie

2 years ago