We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



My property is not bookable !

I listed my property in booking and after 3 weeks I received a location confirmation code letter, then I confirmed my location and waited for hours but my property is never online and bookable.

Any solutions?

1 Replies

Community Admin

Dear Imad Ajaha! Thanks for posting in the Community!


Please check if rates and availability are loaded and dates in the Calendar are opened.

You can also check if there is a button "Make my property live" on the Home page. 

If everything is correct, but the property is still not available, please contact our Customer Support team:



Best regards!


11 months ago