We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.

 

You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.

 

1

My property is not in live. It showing closed and not bookable

Can you please help any one. I interesting to do this business. Almost past 25 days. I m waiting for my booking

White Inn

Property ID: *****

 

1 Replies
36 Views

10
BrookAve

 

Hi Pradheep

 

Please call the BdC support team directly, see contact us at bottom of this and every page.

 

https://partner.booking.com/en-gb/help/working-booking/why-my-property-…


Why is my property not live and bookable by guests?

If your property is not live and bookable on our website yet, it may be because we still need to verify the location of your property.

If you’ve recently signed up to Booking.com, use your login details to check your sign-up status in the Hometab of your extranet.

If you’re already working with Booking.com, check these tips to see what you need to do to get your property online and bookable:

  1. Have you added your rates and availability? If there are no prices and dates loaded, customers won’t be able to see your property on the website. You can check these details in the extranet’s ‘Rates & Availability’ tab. For more info, read our step-by-step visual guide for updating your availability.
  2. If you can’t see your property in Booking.com search results, check your minimum length of stay restrictions and then try searching again.
  3. Have you uploaded photos to your page? We can’t show properties online without a selection of quality images.

You can read more about photos here: ‘How to take better photos of your property?’ and ‘How do I add, change and update my photos?

  1. Make sure you don’t have any outstanding invoices from Booking.com. This information can be found under the Financetab.

If your property is still not bookable or visible after you’ve checked this information, let us know via the ‘Inbox’ tab.

 



Kind Regards

8 months ago