Is my property online

Hi Ingrid, 

Fyi you are not addressing BdC support directly and they will never see this.

Simply log on to the Extranet,  that default page will actually indicate your live status.

It will have a white on green status of Open/Bookable .

If not up above Partner Help has a Getting Started section which includes topics on first steps and what to do while waiting to go live.

Kind regards

Ps: please link your property url into your profile. It helps us help you.

Click my name for how to guide if needed.