1

My rooms are closed and whatever I do they won't open

Prior to connecting to cloudbeds channel manager I marked my rooms as closed to prevent double booking. We have now successfully connected the two platforms and can change rates on cloudbeds which update on Booking.com.

 

However, I can't get the rooms to open again!


11
BrookAve

 

Hi Jackie

As you are using a 3rd party CM ,you will need to contact them first.

 

 


If needed, Simply report to BdC Partner Support , see below 3 methods.

 

Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.
  8.  

    *** public main lines via Where you can reach us

     

     


    how to contact partner support via private assigned number in inbox