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1

The name in the Automatically generated property description is not correctly translated, what can I do?

We updated our property description in english and german, but the first part which is added automatically by booking is not correct. Especially the name of the location is translated totally wrong. This gives a bad first impression for all the page visitors, but we did not find any option to change that.

Could you please advice us on how to proceed.

Thanks in advance 

Ioana & Michael


11
BrookAve

 

 

Hi

Under Property > View My Desc, you will find a option to submit a fix request.

 

https://admin.booking.com/hotel/hoteladmin/extranet_ng/manage/request_c…  

 

Else best to contact Partner Support for this please.

 

Kind Regards

 

 

 

Friendly reminder : we cannot help with account nor invoice/payout issues here, you must message Partner Support to open a case and then if urgent follow up with a phone call. see contact options below.

 


 

Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.

 

Message or Call BdC PartnerSupport 

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.
  8.  

    *** public main lines via Where you can reach us

     

     


    how to contact partner support via private assigned number in inbox