We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



New admin created but they cant login :(

Hey Everyone  I have created a new admin but she is having issues logging in 

Tried several times and with different email addresses - what am I doing wrong? Is there another verification step we need to do?


New admin log in

1 Replies




That page error indicates the wrong invite link was used for this user.

Are you both using the same Pc , Same Browser to logon?

Close all browser and start over with just the email in one tab and then another tab to logon.


Kind Regards

10 months ago